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CONSULTATIVE SELLING

A three-day workshop for new sales people or those wishing to refresh and enhance current sales skill.

Successful selling is all about one's customer.

Participants use their own product knowledge as they learn and practice a consultative sales process model. This workshop includes:

•  Pre-call planning
•  Determining customer needs and objectives
•  Recommending solutions and actions
•  Differentiating one's product, service, and company
•  Closing
•  Using effective sales communication skills
•  Adjusting communication style for different customers
•  Handling objections

All practice exercises use participants' actual sales situations.

 

 

 

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