Business Writing Training

We customize all our training programs for participants’ jobs and their business environments.  Participants work on their own writing tasks in all our writing workshops.

Action Writing

Action Writing—Express

E-Mail Writing for Excellent Client Service

Writing Assessment

Private Coaching: Business Writing


Action Writing

A fast-paced, interactive one-day workshop for people with a good command of the English language.  Save time in writing and get better results.  Change the way you write forever!

Improve letters, memos, reports, white papers, e-mail, PowerPoint slides, and other documents.  Learn or fine-tune skills to:

  • Get words on paper or screen quickly
  • Persuade the reader(s) to action
  • Anticipate what readers need to know
  • Determine necessary and appropriate content
  • Structure documents or e-mail logically for the reader
  • Format to highlight and clarify information
  • Edit for clarity

Practice with your own writing tasks.  Apply skills immediately.

Optional: Complete a Writing Assessment prior to the workshop.

Maximum 12 people—from any organizational level.  Conducted at your site.


Action Writing—Express

A half-day workshop jam-packed with essential tips for faster and better

business writing. 

  • Use readers’ viewpoints to guide better writing.
  • Move readers to action more quickly
  • Save time in writing tasks
  • Edit faster
  • Create a better impression through your writing

Practice with your own writing tasks, and apply skills immediately.

Optional: Complete a Writing Assessment prior to the workshop.

Maximum 12 people—from any organizational level.  Conducted at your site.


E-Mail Writing for Excellent Client Service

A half-day, interactive workshop focusing on writing issues necessary for successful written communications:

  • Get reader action faster
  • Help readers understand the message quickly
  • Move the business matter forward
  • Create a positive impression of the writer and the writer’s business unit

Participants arrive with samples of past e-mail writing, which they use in individual practice activities.  We do not display anyone’s writing to the group.

Maximum 12 people.  Conducted at your site.


Writing Assessment

We recommend a personalized, confidential writing assessment for every participant.  The Writing Assessment provides a summary of strengths and improvement areas across 13 important business-writing issues.

People use the assessment information to focus their workshop learning and as a baseline of current writing ability.

Participants submit three samples of past writing for us to analyze.  We provide guidelines for the kinds and lengths of necessary samples.  No new writing is required.

Getting assessment results:

If attending a workshop, participants receive their assessment at the workshop start.  Otherwise, we return the assessment results in two-three weeks.

Contact us for more information about Writing Assessments.


Private Coaching: Business Writing

Have a critically important writing project?

Want your documents and email to be more persuasive?
Need writing coaching for someone on your team?

We determine the number of private meetings according to current skill levels and the desired writing goal. 

Participants work with their own writing tasks, and we provide targeted instruction, exercises, and feedback as appropriate.

We'll coach you for any writing assignment you have: letters, memos, proposals, manuals, white papers, handbooks, sales letters and material, PowerPoint, e-mail.

Each meeting lasts about one hour.